White Papers

The Tyranny of Forecasts, Targets and Budgets

In this powerful and unapologetic white paper, Professor Malcolm McDonald exposes the dangerous over-reliance on forecasts, targets and budgets…

Shareholder Value Measurement – Essential for Effective Key Account Management

In this sharp and strategic white paper, Professor Malcolm McDonald makes the case that Key Account Management (KAM) must…

Service Brands – Moving Beyond the Fast-Moving Consumer Goods Model

In this powerful white paper, Professor Malcolm McDonald exposes the critical flaws in applying traditional fast-moving consumer goods (FMCG)…

A Very Practical Way to Begin Planning a Profitable Future

In this hands-on white paper, Professor Malcolm McDonald lays out a step-by-step process for turning business ambition into measurable…

Don’t Get Misled by All That Financial Information

In this provocative and insightful white paper, Professor Malcolm McDonald makes the case that most financial reporting is inadequate…

Market Segmentation and Market Mapping

In this comprehensive white paper, Professor Malcolm McDonald presents a clear, actionable process for executing market segmentation and market…

Market Segmentation – Still the Bedrock of Commercial Success

Despite endless buzz about data, digital and AI, market segmentation remains the single most critical factor in achieving profitable…

The Future of Marketing and Sales

In this hard-hitting white paper, Professor Malcolm McDonald delivers a sweeping diagnosis of the current state of marketing and…

Marketing Due Diligence & Risk Assessment – Will a Business Plan Deliver Shareholder Value?

In this strategic white paper, Professor Malcolm McDonald tackles a fundamental question that boards, CFOs, and marketing leaders must…