Introduction

Professor Malcolm McDonald

MA(Oxon) MSc PhD DLitt DSc

A world famous name in marketing and key account management

I have devoted most of my working life to the fascinating subjects of marketing and key account management. 

To that end, I have written or co-written over 50 books, and hundreds of articles. I have also worked directly with hundreds of companies and spoken at countless events. I have collaborated with hundreds of academics and taught thousands of executives and students worldwide. 

I am Emeritus Professor and the former Deputy Director of Cranfield University School of Management.

I am a graduate in English Language and Literature from Oxford University, in Business Studies from Bradford University Management Centre, and I have a PhD from Cranfield University.  I also have a Doctorate from Bradford University and from the Plekhanov University of Economics in Moscow. 

My extensive industrial experience includes a number of years as Marketing and Sales Director of Canada Dry and several years as Chairman of Brand Finance plc.

I have worked with the operating boards of the world’s biggest multinational companies, in most countries in the world, including Japan, USA, Europe, South America, ASEAN and Australasia.

I also work extensively with CEOs and Directors of Small Medium Enterprises (SMEs) and have hundreds of references from them saying how attendance at his Masterclasses has changed their business and personal lives for the good.

My books include the best selling series on marketing plans which have sold over half a million copies worldwide. The 9th edition, “Marketing Plans: Profitable Strategies in the Digital Age” was published in 2024.

I am a Visiting Professor at Henley, Warwick, Aston and Bradford Business Schools.

I have also been listed in the UK’s Top Ten Business Consultants by the Times.

My team of experts and I will help you achieve higher profitable growth from better strategic sales and marketing. We are true sales and marketing strategists.

Our Expertise

Helping organisations grow with strategic sales & marketing

We are experts in helping organisations to grow and create shareholder value by improving their strategic sales and marketing. To understand what makes us different, click here to visit our about us page, or to see our range of best selling marketing and key account management books, click here.

Your issues and what you gain from our approach.

We have distilled our decades of research and practice into strategic marketing into four key steps.

Who We Work With

My Clients

Malcolm McDonald and his team offer a high level of integrity, established through working with clients around the world over many years.

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Strategic Marketing

Four steps to successful strategic marketing

Our approach to achieving higher and more sustainable profitable growth through strategic sales and marketing initiatives is defined by the following four comprehensive steps that we diligently follow to ensure success.

Define markets and understand the value

You will understand what your customers value and identify the most profitable opportunities.

Develop and prioritise the value proposition

You will be able to develop objectives and strategy to grow your sales, margins and RONA.

Deliver the value

You will be able to plan and implement the strategy effectively.

Certifications

You will be able to prove the value of your strategy.

Professor Malcolm McDonald

Introducing Professor Malcolm McDonald

Professor Malcolm McDonald is one of the world’s foremost authorities on strategic marketing, market segmentation, sales and strategic/key account management.  He has written over 45 books on the subject of marketing, has spent the past 30 years researching it and has helped many of the world’s leading organizations profit from being more market driven.

To find out more about Malcolm and his team, click the button below.

Our Services

Specialising in strategic marketing, sales and key account management

Interested in improving your strategic sales, marketing and key account management?

Board Briefings

Boards of Directors and Senior Management briefings to win their support and commitment.

Keynote Addresses

Keynote addresses to enthuse marketers and their business colleagues on the value of marketing.

Market Segmentation

Hands-on workshops in which delegates improve by applying the learning to their own business.

Diagnostics & Implementation

Diagnostics and constructive reviews of a company’s sales and marketing strategy and of its internal and external resources charged with implementation.

Strategic Marketing Planning

Consultants who engage with an assigned in-company marketing team to develop a market-winning strategy and actionable plans for the business.

Business Simulations

Enabling business simulation software, which supports the core processes, and releases marketers from concerns over data management.

Strategic/Key Accounts

Management programs for strategic accounts to treat key customers as markets in their own right.

Value Propositions

Proven process that quantifies in financial terms the value received from dealing with the supplier.

Marketing Accountability

The proof that matters to the Board; marketing and sales strategies and expenditure will result in SVA.

News & Articles

Stay informed with our latest News & Articles

The Tyranny of Forecasts, Targets and Budgets & Strategy Before Tactics

This dual Viewpoint by Professor Malcolm McDonald delivers a sharp warning to managers clinging to outdated budgeting processes — and a rallying call to…

The Future of Marketing

In this insightful and deeply personal Viewpoint, Professor Malcolm McDonald delivers a direct challenge to marketers, academics, and business leaders alike. Originally presented at…

Market Segmentation – A Quick Method

Looking for a fast and visual way to bring segmentation to life? In this concise viewpoint, Professor Malcolm McDonald outlines a quick and effective…

Needs-Based Market Segmentation & Service Brand Strategy

This two-in-one Viewpoint distils two of Professor Malcolm McDonald’s most critical marketing arguments: the continued necessity of needs-based market segmentation, and the distinctive nature…

Marketing Plan – Quick Evaluation Grid

In this practical and widely adopted tool, Professor Malcolm McDonald presents a structured way to evaluate the quality and completeness of any marketing plan.…

Why Companies Get KAM Hopelessly Wrong & The Marketer’s Dilemma

This double-feature viewpoint combines two strategic truths that most organisations ignore to their own detriment: Part 1 – Why Companies Get KAM Hopelessly Wrong…

The Ten Principles of World Class Profitable Marketing

Based on decades of real-world experience and global boardroom engagements, this viewpoint by Professor Malcolm McDonald distils the ten core principles that underpin high-performing,…

The Tyranny of Forecasts, Targets and Budgets

In this powerful and unapologetic white paper, Professor Malcolm McDonald exposes the dangerous over-reliance on forecasts, targets and budgets as substitutes for strategy. Based…

Shareholder Value Measurement – Essential for Effective Key Account Management

In this sharp and strategic white paper, Professor Malcolm McDonald makes the case that Key Account Management (KAM) must be evaluated not just by…