SAM/KAM Downloads

Ten Key Principles for Effective Key Account Management

In this practical and structured guide, Professor Malcolm McDonald presents the “Ten Commandments” of Key Account Management (KAM) —…

Six Classic Mistakes in Key Account Management

Despite its critical importance in modern B2B markets, Key Account Management (KAM) remains one of the most misunderstood and…

An Overview of the Market2Win Simulator

The Market2Win Simulator is a powerful educational platform designed to teach strategic marketing and Key Account Management (KAM) through…

Expert View on Key Account Management

In this reflective yet sharply practical piece, Professor Malcolm McDonald and Diana Woodburn draw from over 14 years of…

Key Account Management – A Nascent Domain

This academic paper by Professor Malcolm McDonald provides one of the most comprehensive explorations of the history, evolution, and…

How to Write Good KAM Plans

This in-depth paper by Professor Malcolm McDonald and Diana Woodburn is the definitive guide to creating high-quality, strategic Key…